FAQs

1. What is a print on demand store?

A print on demand store is an ecommerce business that offers custom-designed products, such as apparel, accessories, and home decor. Instead of keeping inventory, these stores partner with printing companies that fulfill orders as they come in.

2. How does a print on demand store work?

When you place an order with a print on demand store, the design is sent to a printing partner who then creates and ships the product directly to you. This allows for a wide variety of designs and customization options without the need for the store to hold inventory.

3. What are the benefits of shopping at a print on demand store?

Shopping at a print on demand store offers several benefits:

• Unique and personalized products
• Wide range of design options
• No inventory or storage costs, which helps keep prices competitive
• Supporting independent artists and designers

4. How long does it take to receive my order?

The shipping time for print on demand stores can vary depending on the product and the printing partner. Typically, it takes 2-3 business days for production, and an additional 6-9 business days for shipping. Please refer to the product page for more specific information.

5. Can I return or exchange a product?

Each print on demand store has its own return and exchange policy. It's important to review the store's policy before making a purchase. If you have any issues with your order, contact the store's customer service for assistance.

6. Can I cancel or modify my order?

Once an order is placed, it may not be possible to cancel or modify it. However, you can reach out to the store's customer service as soon as possible to see if any changes can be made.

7. Are the products from print on demand stores high quality?

Print on demand stores strive to provide high-quality products. However, the quality can vary depending on the printing partner used by the store. It's recommended to read reviews and check the store's product descriptions for more information on the materials and printing methods used.

8. How can I contact customer support?

Each print on demand store has its own customer support channels. You can usually find contact information, such as email or a contact form, on the store's website. Reach out to the store's customer support for any questions or concerns you may have.

9. How much does the shipping cost?

We have our manufacturers worldwide, so the shipping fee is calculated based on the quantity of the products, weight/size, and the shipping destination.

The total shipping fee will be calculated on the checkout page.

10. The tracking information for my order hasn’t been updated in several days. Is there something wrong?

Our postal service can take some time to scan packages into their mail stream and update the tracking information. Please allow 5 days for the carrier to scan your package into their system. Most carriers aren't scanning packages and updating trackings frequently.

Here are some reasons behind tracking information may not be updated:

• Holiday Rush
• Delay on the part of the carrier
• Weather Conditions
• Package Not Scanned
• Packages are not scanned at intermediary stops
  
  

If it hasn’t been updated for 15 - 20 days, please contact our support team Contact us and one of our agents will assist you right away.

11. What payment methods do you accept?

We currently accept the following forms of payment:

PayPal: PayPal allows members to have a personal account linked to any bank account or credit card for easy payment at checkout.

12. Why have I not received an order confirmation?

If an order was placed and processed successfully, you should have received an automated order confirmation via e-mail. Please check your Spam/Junk mailbox again if you do not see any email in your inbox. Please make sure that you checked the correct email you put on your order information during checkout. 

If you checked your Spam/Junk mailbox and still did not receive the confirmation e-mail, we recommend you Contact us so we may investigate this for you.